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    Thank you for shopping at the Picture World. Depending on the time of the day order has been placed, we dispatch the same day or the next working day at the latest. We accept the following methods of payment.

Picture WorldPicture World
  • Wall
    Systems
    • Click Rail System 30kg
    • Click Rail Pro System 50kg
    • Classic Rail System 20kg
    • Classic Rail+ System 100kg
    • Contour Rail System 20kg
    • Combi Rail Pro Light System 50kg
  • Ceiling
    Systems
    • Top Rail Hanging System 20kg
    • Up Rail Hanging System 20kg
    • Contour Rail Hanging System 20kg
  • Hanging
    Sets
    • Click Rail Hanging Sets
    • Click Rail Pro Hanging Sets
    • Classic Rail Hanging Sets
    • Classic Rail+ Hanging Sets
    • Contour Rail Hanging Sets
    • Combi Rail Pro Light Hanging Sets
    • Top Rail Hanging Sets
  • Integrated
    Systems
    • Shadowline Rail System 20kg
    • Shadowline System sample kit
    • Art Strip System 50kg
    • Ceiling Strip System 50kg
    • Deco Rail System 20kg
  • Display
    Systems
    • Info Rail Display System
    • Card Rail Display System
    • Picture Mouse Display System
    • Uniq Hanger Display System
    • Botaniq Plant Hanging Pot
  • Signage
    Systems
    • XPO Rail Display System
    • Loop Hanger Display System
  • Hanging
    Wires & Rods
    • Hanging Wires
      • Twister Hanging Wire 20kg
      • Hexagon Slider Hanging Wire 20kg
      • Solid Slider Hanging Wire 20kg
      • Loop Hanging Wire 20kg
      • Twister Cliq2Fix Hanging Wire 20kg
      • Twister Slimline Hanging Wire 10kg
      • Wire on Reel 20kg
      • Wire Clamps
    • Hanging Rods
      • Twister Art Hanging Rod 2mm 20kg
      • U-Top Studio Hanging Rod 2mm 20kg
      • U-Top Art Hanging Rod 3mm 20kg
      • S-Top Gallery Hanging Rod 4mm 20kg
      • U-Top Gallery Hanging Rod 4mm 100kg
  • Picture Hooks
    & Hangers
    • Picture Hooks
      • Auto Hooks
      • Manual Hooks
      • Moulding Hooks
      • Panel Hooks
      • Rail Hooks
      • Wire & Hook Bundles
    • Frame Hangers
      • D-Ring Hangers
      • Dibond Hangers
      • Frame Hangers
      • Frame Bumpers
      • Frame Support
      • Back Frame
  • Tools &
    Supplies
    • LED Light Bulbs
    • Picture Hanging Tools
    • Screw & Plug Fixings
    • Hanging Services

RETURNS POLICY

What is Picture World’s return policy?

All purchases we offer are covered by an extended 30-day returns policy. ARTITEQ designs high-quality hanging products to help you display your artwork pieces, canvas, photos and other items. If they’re not working exactly right for you, we’ve got you covered. Shop on Picture World Hanging Store knowing that you can return items (some exceptions apply) for any reason within those 30 days.

In what condition must the returned items be?

Please note that your items must be in original condition to be able to return them. All items will be inspected on arrival. We reserve the right to offer partial or no refund for items not returned in original condition.

How do I return items purchased at Picture World store?

If you haven’t used/installed your items, the easiest way to return your purchased items is to post them back to us. Please contact us before returning items to obtain a return reference number.The address for returns is: Picture World Limited, Returns, 102 Ley Hill Farm Road, Birmingham, B31 1UQ, United Kingdom.

What about defective or flawed items?

We stand behind all of ARTITEQ products. If your item is defective or faulty and it’s been less than 30 days since your purchase, simply contact us so that we can arrange a replacement for you.

Returns via own courier

It is also possible to return your order using the courier service of your choice. We advise that you enclose the returns form within the parcel and use the original packaging as far as possible. You should send the parcel to the address below:

Picture World Limited
Customer Services
102 Ley Hill Farm Road
Birmingham, B31 1UQ
United Kingdom

Conditions for returns

The withdrawal period elapses 30 days after the day on which you, or a third party designated by you other than the transporter, received the product. If you have ordered various goods with different delivery times in one order, the withdrawal time elapses 14 days following the day on which you have received the last product or component.

You can return the ordered item(s) easily, but not exchange these. If you return an item or request that the contract is cancelled you will always receive the refunded amount within 14 working days. If you have seen another product that you would rather have instead, please place a new order.

If you return the order completely you will receive all payments, including any delivery costs for shipment, within 14 days. We will repay you using the same payment method with which you paid originally unless you agree on an alternative method with us.

Questions about returns

If you have questions regarding returning an order, please contact our customer services. We are always happy to help you in making the returns process as simple as possible.

Hanging Systems You Can Trust. We Are The Hanging Company After All.

Picture Hanging Systems You Can Trust.

PICTURE WORLD
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PRIVACY & LEGAL
Terms & Conditions
Privacy Policy
Cookie Settings
Environmental Policy
Returns Policy

2022 © Picture World® Limited. All Rights Reserved.
Picture World and its logo are registered trademarks of Picture World Limited.

  • Wall
    Systems
    • Click Rail System 30kg
    • Click Rail Pro System 50kg
    • Classic Rail System 20kg
    • Classic Rail+ System 100kg
    • Contour Rail System 20kg
    • Combi Rail Pro Light System 50kg
  • Ceiling
    Systems
    • Top Rail Hanging System 20kg
    • Up Rail Hanging System 20kg
    • Contour Rail Hanging System 20kg
  • Hanging
    Sets
    • Click Rail Hanging Sets
    • Click Rail Pro Hanging Sets
    • Classic Rail Hanging Sets
    • Classic Rail+ Hanging Sets
    • Contour Rail Hanging Sets
    • Combi Rail Pro Light Hanging Sets
    • Top Rail Hanging Sets
  • Integrated
    Systems
    • Shadowline Rail System 20kg
    • Shadowline System sample kit
    • Art Strip System 50kg
    • Ceiling Strip System 50kg
    • Deco Rail System 20kg
  • Display
    Systems
    • Info Rail Display System
    • Card Rail Display System
    • Picture Mouse Display System
    • Uniq Hanger Display System
    • Botaniq Plant Hanging Pot
  • Signage
    Systems
    • XPO Rail Display System
    • Loop Hanger Display System
  • Hanging
    Wires & Rods
    • Hanging Wires
      • Twister Hanging Wire 20kg
      • Hexagon Slider Hanging Wire 20kg
      • Solid Slider Hanging Wire 20kg
      • Loop Hanging Wire 20kg
      • Twister Cliq2Fix Hanging Wire 20kg
      • Twister Slimline Hanging Wire 10kg
      • Wire on Reel 20kg
      • Wire Clamps
    • Hanging Rods
      • Twister Art Hanging Rod 2mm 20kg
      • U-Top Studio Hanging Rod 2mm 20kg
      • U-Top Art Hanging Rod 3mm 20kg
      • S-Top Gallery Hanging Rod 4mm 20kg
      • U-Top Gallery Hanging Rod 4mm 100kg
  • Picture Hooks
    & Hangers
    • Picture Hooks
      • Auto Hooks
      • Manual Hooks
      • Moulding Hooks
      • Panel Hooks
      • Rail Hooks
      • Wire & Hook Bundles
    • Frame Hangers
      • D-Ring Hangers
      • Dibond Hangers
      • Frame Hangers
      • Frame Bumpers
      • Frame Support
      • Back Frame
  • Tools &
    Supplies
    • LED Light Bulbs
    • Picture Hanging Tools
    • Screw & Plug Fixings
    • Hanging Services
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